Terms of Service
These Terms of Service (hereinafter referred to as "these Terms") establish the conditions for using the services provided by Covelline LLC (hereinafter referred to as "the Company," "we," "us," or "our"). All registered users (hereinafter referred to as "Users") shall use the Service in accordance with these Terms.
1. Service Description
- The Company provides Users who access or use the Service with access rights to services provided through our website. All services that are provided to Users through our website are referred to as "the Service" in these Terms.
2. Application
- These Terms apply to all relationships between Users and the Company regarding the use of the Service.
- In addition to these Terms, the Company may establish separate rules such as "Usage Rules" (hereinafter referred to as "Separate Rules") regarding the Service. These Separate Rules shall constitute part of these Terms regardless of their name.
- In the event of any conflict between the provisions of these Terms and the Separate Rules, the Separate Rules shall prevail unless otherwise specified in the Separate Rules.
3. Registration
- Registration for the Service is completed when a prospective user agrees to these Terms, applies through the method specified by the Company, and the Company approves the application.
- The Company may refuse to approve an application for registration if the applicant falls under any of the following circumstances. The Company is under no obligation to disclose the reasons for such refusal:
- When false information has been submitted during the registration application
- When the application is from a person who has previously violated these Terms
- When the applicant is a minor, adult ward, person under curatorship, or person under assistance, and has not obtained the consent of their legal representative, guardian, curator, or assistant
- When the Company otherwise determines that registration is inappropriate
4. User ID and Password Management
- Users shall appropriately manage and use their User ID and password at their own responsibility.
- Users may not transfer or lend their User ID and password to third parties, or share them with third parties.
- When a login is performed with a combination of User ID and password that matches the registered information, the Company shall consider that the User who registered the User ID is using the Service.
- The Company shall not be liable for any damages caused by a third party's use of a User ID and password, except in cases of willful misconduct or gross negligence on the part of the Company.
5. Service Fees and Payment Methods
- In consideration for the paid features of the Service, Users shall pay the usage fees displayed on the Company's website through the method specified by the Company.
- A subscription refers to the right purchased by a User from the Company to use the Service for a certain period.
- The Company may change the subscription fees at the time of renewal. The Company will notify affected Users at least 30 days before the renewal date, and the increased fees will apply from the start of the next renewal period.
- If a User does not agree to a fee increase, either party may terminate the contract by notifying the other party through the Service.
- Subscriptions are automatically renewed for the same period as the previous period or one year, whichever is shorter.
- Users may cancel their subscription at any time during the subscription period. Upon cancellation, Users will no longer be able to use the paid features provided by the Company and shall pay the fees specified for each payment method as stipulated in these Terms.
- The Company does not provide refunds for fees paid until the end of the current subscription period or for unused portions of the service.
- Payment methods for usage fees include credit card payment, bank transfer, or other methods specified by the Company. Any transaction fees incurred shall be borne by the User.
- If a User delays payment of usage fees, they shall pay late payment damages at a rate of 14.6% per annum.
6. Prohibited Actions
Users shall not engage in the following actions when using the Service:
- Actions that violate laws or public order and morals
- Actions related to criminal activities
- Actions that infringe on intellectual property rights such as copyrights and trademarks included in the Service
- Actions that destroy or interfere with the server or network functions of the Company, other Users, or third parties
- Actions that commercially use information obtained through the Service
- Actions that may interfere with the operation of the Company's services
- Unauthorized access or attempts to gain unauthorized access
- Collecting or storing personal information of other Users
- Using the Service for improper purposes
- Actions that cause disadvantage, damage, or discomfort to other Users or third parties
- Impersonating other Users
- Advertising, publicity, solicitation, or commercial activities on the Service without the Company's permission
- Actions aimed at meeting members of the opposite sex with whom the User has no prior acquaintance
- Actions that directly or indirectly provide benefits to anti-social forces in connection with the Company's services
- Any other actions deemed inappropriate by the Company
7. Suspension of the Service
The Company may suspend or interrupt all or part of the Service without prior notice to Users in any of the following cases:
- When performing maintenance checks or updates on computer systems related to the Service
- When providing the Service becomes difficult due to force majeure such as earthquakes, lightning, fires, power outages, natural disasters, etc.
- When computers or communication lines are stopped due to accidents
- When the Company otherwise determines that providing the Service is difficult
The Company shall not be liable for any disadvantages or damages incurred by Users or third parties due to the suspension or interruption of the Service.
8. Usage Restrictions and Account Deletion
The Company may restrict the use of all or part of the Service or delete a User's registration without prior notice if the Company determines that the User falls under any of the following circumstances. The Company shall not be liable for any damages incurred by the User as a result:
- When the User has violated any provision of these Terms
- When it is discovered that there are false facts in the registration information
- When there is a failure to fulfill payment obligations for fees
- When there is no response to communications from the Company for a certain period
- When there has been no use of the Service for a certain period after the last use
- When the Company otherwise determines that the use of the Service is inappropriate
9. Account Termination
Users may withdraw from the Service through the termination procedure specified by the Company.
10. Disclaimer and Limitation of Liability
- The Company does not guarantee, either expressly or implicitly, that the Service is free from defects in fact or in law (including defects, errors, bugs, rights infringements, etc. related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, etc.).
- The Company shall not be liable for any damages incurred by Users arising from the Service, except in cases of willful misconduct or gross negligence on the part of the Company. However, this disclaimer shall not apply if the contract between the Company and the User regarding the Service (including these Terms) constitutes a consumer contract under the Consumer Contract Act.
- Even in the case specified in the proviso of the preceding paragraph, the Company shall not be liable for any damages arising from special circumstances (including cases where the Company or the User could foresee or should have foreseen the occurrence of damages) among damages incurred by Users due to the Company's breach of contract or tort arising from negligence (excluding gross negligence). Furthermore, compensation for damages incurred by Users due to the Company's breach of contract or tort arising from negligence (excluding gross negligence) shall be limited to the usage fees paid by the User to the Company in the month when the damage occurred.
- The Company shall not be liable for any transactions, communications, disputes, etc. that arise between Users and other Users or third parties regarding the Service.
11. Changes to the Service
The Company may change, add to, or discontinue the content of the Service with prior notice to Users, and Users shall accept such changes.
12. Changes to the Terms
- The Company may change these Terms without individual consent from Users in the following cases:
- When the changes to these Terms are in the general interest of Users
- When the changes to these Terms do not contradict the purpose of the Service usage contract and are reasonable in light of the necessity of the changes, the appropriateness of the changed content, and other circumstances related to the changes
- When changing these Terms pursuant to the preceding paragraph, the Company shall notify Users in advance of the content of the changes and the effective date.
13. Handling of Personal Information
The Company shall appropriately handle personal information acquired through the use of the Service in accordance with the "Privacy Policy."
14. Notifications or Communications
Notifications or communications between Users and the Company shall be made through the in-app notification function or by email (if the User has registered to receive email notifications). The Company shall consider the currently registered contact information to be valid unless the User submits a notification of change in accordance with the method separately specified by the Company, and shall send notifications or communications to that contact information. These notifications or communications shall be deemed to have reached the User at the time of transmission.
15. Prohibition of Transfer of Rights and Obligations
Users may not transfer rights or obligations based on these Terms, or their position under the usage contract, to third parties, or offer them as security, without the prior written consent of the Company.
16. Governing Law and Jurisdiction
- Japanese law shall be the governing law for the interpretation of these Terms.
- In the event of a dispute regarding the Service, the court having jurisdiction over the location of the Company's head office shall have exclusive jurisdiction.